Mail Order Information if you live outside Australia We despatch mail order daily. For urgent needs, we can TNT to you direct. Please ask for a quote for delivery charges. All offshore orders are tax exempt, please deduct .09% from all listed prices. Making your order PAYMENT OPTIONS Credit Cards: We take all credit cards including American Express, Diners Visa & Mastercard. If you want to fax us with cc details please do so on 61+3+94158745 or call us and we can process the payment on the phone. Direct Deposit: You can make your order and pay direct into our bank account: Commonwealth Bank Fitzroy Victoria Australia Please advise us with an email receipt of your payment and tag your payment with your invoice number. Ordering: Please mention the code, the type and the quanitity. POSTAL CHARGES: We charge our parcels out in express post bags.. Please check postal charges on the PO calculator for large quanities or request TNT. We are happy to send your parcel with your preferred option. OUR RETURN POLICY
We try always to maintain 100% quality control and provide excellent goods, however we are human too and realise mistakes can happen. Please talk to us. If you seek a refund, please make sure it is within 7 days of receiving your parcel. We will not usually replace goods if you have changed your mind or made a mistake in your ordering but every situation can be negotiated and we are always happy to discuss your needs. More information from Marion on 61+3+94197745 Adelaide: 08-8121-7745 (81217-SILK)
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